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Pharmacy First

We can give you advice on a range of conditions and suggest medicines that can help. We may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).
Explore Treatment Options
Access NHS Pharmacy First

Quick, convenient treatment for common minor conditions

Pharmacy First is an NHS service that lets you get treatment and prescription‑only medicines for seven common minor conditions directly from your local pharmacy — without needing a GP appointment. It’s designed to save you time and help reduce pressure on GP practices.
Access
walk in directly or be referred by your GP, NHS 111, or urgent care
Cost
consultations are free; standard NHS charges apply only if medicine is supplied (unless you are normally exempt)
Convenience  
longer opening hours with simple, flexible booking
Privacy
consultations take place in a discreet, private room

Conditions treated

Pharmacists can provide clinical advice and supply prescription-only medications (like antibiotics or antivirals) for the following seven conditions:
Ear Infection
If your child has pain in the ear, they may have an infection (Otitis Media). Bring them into our pharmacy to see our Pharmacist or book an appointment. This service is for children aged one year to seventeen years.
Paediatric Ear Pain Relief Services for Ages 1-17.
Impetigo
Impetigo is a skin infection that's very contagious but not usually serious. It often gets better in 7 to 10 days if you get treatment. Anyone can get it, but it's very common in young children. Why not use our pharmacy first service within our pharmacy to quickly help with Impetigo.
Rapid Impetigo relief with our pharmacy service.
Insect Bite
Patients aged one year and over who have an infected insect bite can receive support from the Pharmacist and team. If you have been bitten and the bite area is red, itchy, tender or swollen, visit our pharmacy today.
Insect bite relief for all ages - Visit our pharmacy!
Shingles
Shingles is a viral infection that manifests as a painful rash, affecting people of all ages but more commonly seen in the elderly. It is caused by the same virus that causes chickenpox and can leave lasting nerve pain. Early treatment is key to managing this uncomfortable condition.
Fast, effective treatment for painful shingles rash.
Sinusitis
Sinusitis is the painful swelling of the sinus cavities, commonly triggered by an infection. Although a common ailment, it typically resolves within a month. However, if symptoms persist, medication can aid in a speedier recovery. Don't suffer in silence, seek treatment to help alleviate sinus discomfort.
Fast relief from sinus pain and discomfort.
Sore Throat
Sore throats are a frequent occurrence, but usually not a cause for concern. With time, they typically resolve on their own, lasting no longer than a week. So, there's no need to fret when the discomfort hits. Our pharmacy first service can help you to speedily recover.
Quickly heal sore throats with our pharmacy service.
No services

Get quick access to healthcare advice

We can provide you the same treatments you would get from a GP. The pharmacist will assess your symptoms and, if necessary, access your medical records with your consent to ensure safe treatment.
The pharmacy first service is an accessible service for all, where you can receive support, advice and if necessary, medication to support you with common conditions.
How can Pharmacy First save time?
Pharmacy First will help you get seen by a healthcare professional quickly.

Instead of waiting for a GP appointment, going to A&E or attending out-of-hours NHS services, you can walk into your nearest Pharmacy and have a private consultation with one of our pharmacists whenever you need to.
What are the benefits of Pharmacy First?
Pharmacy First will allow you to self-treat minor ailments and reduce the time you spend at your GP surgery.

Pharmacists have a range of clinical skills, and they will be able to provide accurate clinical advice without the hassle and waiting times that you might experience using other NHS services like A&E.

If it turns out you need treatment from a GP, your pharmacist can also refer you to them.
Who is eligible for Pharmacy First?
Only patients in England will be eligible for the Pharmacy First service.
Will I need to prove that I don't have to pay for my prescriptions?
If you are exempt from paying for prescriptions, you should show your pharmacists evidence of this when you speak to them. They will need it if they recommend any medicines to treat your symptoms.
What will the pharmacist ask during my consultation?
Our pharmacist will want to understand:
  • The symptoms you're experiencing
  • Your medical history
  • If you're experiencing any other types of illness.
This will help them recommend treatments and medicines that will work for you.
Providing NHS services

Looking for another service?

You can find your nearest branch offering the service you are looking for using our interactive map. You can also get directions from your door
Pharmacy Services
Care Pack Pharmacy supports patients, carers and families with organised prescription services, repeat prescription support and dependable day-to-day pharmacy support.
GPhC premises registration number:
9013038
Superintendent Pharmacist:
Taimoor Altaf
Company Reg: 
15824501
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Some images are illustrative and may include staged or digitally generated visuals. They are used to help explain our services and may not show actual patients, staff, premises, medicines, packaging or care settings. Services, delivery arrangements, app support and medication tray supply are subject to suitability, availability and pharmacy review.