Pharmacy First
We can give you advice on a range of conditions and suggest medicines that can help. We may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).
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Access NHS Pharmacy First
Quick, convenient treatment for common minor conditions
Pharmacy First is an NHS service that lets you get treatment and prescription‑only medicines for seven common minor conditions directly from your local pharmacy — without needing a GP appointment. It’s designed to save you time and help reduce pressure on GP practices.
Access
walk in directly or be referred by your GP, NHS 111, or urgent care
Cost
consultations are free; standard NHS charges apply only if medicine is supplied (unless you are normally exempt)
Convenience
longer opening hours with simple, flexible booking
Privacy
consultations take place in a discreet, private room
Conditions treated
Pharmacists can provide clinical advice and supply prescription-only medications (like antibiotics or antivirals) for the following seven conditions:
No services
Get quick access to healthcare advice
We can provide you the same treatments you would get from a GP. The pharmacist will assess your symptoms and, if necessary, access your medical records with your consent to ensure safe treatment.
The pharmacy first service is an accessible service for all, where you can receive support, advice and if necessary, medication to support you with common conditions.
How can Pharmacy First save time?
Pharmacy First will help you get seen by a healthcare professional quickly.
Instead of waiting for a GP appointment, going to A&E or attending out-of-hours NHS services, you can walk into your nearest Pharmacy and have a private consultation with one of our pharmacists whenever you need to.
What are the benefits of Pharmacy First?
Pharmacy First will allow you to self-treat minor ailments and reduce the time you spend at your GP surgery.
Pharmacists have a range of clinical skills, and they will be able to provide accurate clinical advice without the hassle and waiting times that you might experience using other NHS services like A&E.
If it turns out you need treatment from a GP, your pharmacist can also refer you to them.
Who is eligible for Pharmacy First?
Only patients in England will be eligible for the Pharmacy First service.
Will I need to prove that I don't have to pay for my prescriptions?
If you are exempt from paying for prescriptions, you should show your pharmacists evidence of this when you speak to them. They will need it if they recommend any medicines to treat your symptoms.
What will the pharmacist ask during my consultation?
Our pharmacist will want to understand:
- The symptoms you're experiencing
- Your medical history
- If you're experiencing any other types of illness.
